Haven't seen it, but a quick glance over at imdb.com tells me a lot. Looks like it's another "corporations bad, people good" documentary. Am I close? McDonald's sold the woman a hot cup of coffee. Their contract obligations ended at that point. If I take a Toro lawn mower and use it cut my hair, it's not Toro's fault if I cut myself.
litigation is needed to keep people held accountable, but this case was insanely ridiculous. reminds me of one of the reasons why doctors don't charge less because their malpractice insurance bill is huge.